Privacy Policy

Who we are

WEB379 LIMITED
Registered office address: 25 Beaconsfield Road, London, England, E16 4HS
Company number 14235953
Our website address is: https://web379.uk.
Owner contact email: support@web379.uk

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Information from buyers

The most common types of information we collect include things like: username, email address, telephone number, information about your computer, visits, and use of web379.uk (these are information about your browser, IP address, general location as determined by your IP address and provided by your browser), responses to surveys/forms that we might ask you to complete for research purposes, payment information such as payment agent details, transactional details, support queries, web analytics data, information that you provide when you fill in forms on our Sites.

We use this information (I) to respond to your requests or correspondence; (II) to provide customer service; (III) for statistical purposes and analysis; (IV) for management purposes to administer the website or improve our products and services; (V) to send you technical notices, updates, security alerts, information regarding changes to our policies, support and administrative messages; (VI) to prevent and address fraud, breach of policies or terms, and threats or harm.

Information from partners and affiliates

We collect your name, company name, website, phone number(s), address, business type, email address, and billing information, including but not limited to payment details, billing address, bank account credentials, etc. We use this information to work with you, confirm your identity, contact you, pay you, and screen for risk, fraud, or other similar types of issues, to send technical notices, updates, security alerts, information regarding changes to our policies, and support or administrative messages.

Information from website visitors

We collect information about the device and browser you use, your network connection, your IP address, and information about the cookies installed on your device, support queries, and web analytics data.

We also collect personal information submitted by you via any messaging feature, our and third-party forms available on any of our Sites. We collect names, email addresses, information about the device and browser you use, chat transcripts, and other personal information you provide to our support agents. According to our Terms of Use, once you are engaged in any communication with any of our support agents, we may request you provide additional documents to verify your identity.

Information sourced from third parties

Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular:

third-party service providers (like Google and Facebook), which may provide information about you when you link, connect, or log in to your account with the third-party provider, and they send us information such as your registration and profile from that service. The information varies and is controlled by that service provider or as authorized by you via your privacy settings at that service provider;
other third-party sources and/or partners, whereby we receive additional information about you (to the extent permitted by applicable law), such as demographic data or fraud detection information, and combine it with information we have about you. For example, fraud warnings from service providers like identity verification services.

How We Use Information

We will use your personal information as follows:

To fulfill a contract or take steps linked to a contract: in particular, to facilitate and process transactions taking place on the Sites, like when you purchase a subscription.
Where this is necessary for purposes, which are in our or third parties’ legitimate interests. These interests include:
- operating the Sites;providing you with services described on the Sites;verifying your identity when you sign in to any of our Sites;providing support services;updating you with company news and information about our Sites and services, e.g., to notify you about changes to our Sites, website disruptions, or security updates;carrying out technical analysis to determine how to improve the Sites and services we provide;monitoring activity on the Sites, e.g., to identify potential fraudulent activity and ensure compliance with the user terms that apply to the Sites;managing our relationship with you, e.g., by responding to your comments or queries submitted to us on the Sites, asking for your feedback, or suggesting to participate in a survey;managing our legal and operational affairs (including without limitation managing risks relating to content and fraud matters);training web379 staff for optimal service provision to our user community;improving our products and services;
- providing general administrative and performance functions and activities.
Where you grant us consent to:
- provide you with marketing information about products and services which we feel may interest you;
- customize our services and websites, like advertising that appears on the Site – where this involves the use of cookies or similar technologies – to provide a more personalized experience.
For purposes which are required by law.
To respond to requests by the government, a court of law, or law enforcement authorities conducting an investigation.

How We Collect Personal Information

We start collecting required information as soon as you visit our Sites for the first time and start saving the optional data once you confirm the receipt of cookies on our Sites.
We collect personal information when you provide it to us, when you complete registration and buy items or services on our Sites, subscribe to a newsletter or email list, submit feedback, enter a contest, fill out a survey, or seek technical assistance from us.
We collect personal information automatically as you navigate through the Sites or when you use services associated with the Sites on third-party sources.
You may be asked to provide personal information while working with our service providers, like server access details, etc.

When We Disclose Information

We make your personal information accessible only by those who need to perform their tasks and duties and by third parties who have a legitimate purpose for accessing it. We may share your personal information with third parties in the following cases:

the relevant customer has consented to the disclosure;
the information is disclosed to contractors or other parties to the extent necessary to achieve the intended purposes explicitly indicated to the relevant customer (for support purposes and license validation);
subcontractors and service providers who assist us with how we use personal information. Note that our subcontractors and service providers may also transfer and access such information from other countries in which they operate;
We reserve the right to disclose any personal information as required by law and when we believe, at our sole discretion, that disclosure is necessary to protect our rights, protect someone from injury, and/or to comply with a judicial proceeding, court order, or legal process served on the Company.

Where We Store Information

web379 has its headquarters in the United States and is located in Ukraine. This means your data will be processed in Ukraine and the US. We store and process your data based on your consent to this policy. To protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

How Long We Keep Information

We retain your personal information for as long as it is necessary to provide services to you and comply with our legal obligations. If you no longer want us to use your personal information or provide you with the web379 services, you can request that we erase your personal information and close your web379 account. Please note that if you request the erasure of your personal information, we will retain information from deleted accounts as necessary for our legitimate business interests: to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the provision of the Terms of Use, and take other actions permitted by law. The information we retain will be handled as per this Privacy Policy.

How We Keep Information Secure

We take appropriate technical and organizational measures to secure your information and to protect it against unauthorized or unlawful use and accidental loss or destruction, including:

sharing and providing access to your information only to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymized basis wherever possible;
using secure servers to store your information;
verifying the identity of any individual who requests access to information before granting them access to it;
using Secure Sockets Layer (SSL) software or other similar encryption technologies to protect the transfer of data and information.

You must also ensure that your information is safe and secure. We are not responsible if you circumvent any privacy settings or security measures on our Sites. Even if we give you (or you have chosen) a password for access to certain parts of our Sites, you are responsible for keeping that password confidential. Do not share your password with anyone.

Please be careful about giving out information in public areas of our Sites, for example, community message boards or forums. The information you share in public areas may be viewed by any user of our Sites. We cannot control the actions of other users of our Sites with whom you choose to share your information; as such, we cannot guarantee your contributed information cannot be viewed by unauthorized parties. If you are sharing information via another website, check the privacy policy for that site to understand its information management practices, as the present privacy policy will not apply.

Data Protection Policy

web379 is operating within internationally and commonly accepted data protection

standards based on the following principles:

In case you want to access, update, or request a correction or deletion of your personal information, you can do so at any time by sending a request to support@web379.uk
To implement your rights for personal information deletion under the GDPR, you can submit a request at https://web379.uk/support/. All account data will be erased within thirty (30) days.
Furthermore, you have the right to object to your personal data processing, ask us to restrict its processing, or request data portability. To exercise these rights, please email support@web379.uk
You have the right to issue complaints to a data protection authority concerning our collection and use of your personal information. For more details, please contact your local data protection authority.
In case you receive our marketing communication as per your prior consent, it is your sole right to opt-out of such communications at any time. You can do so by clicking on the “unsubscribe” link in the marketing emails we send you or contacting us directly at marketing@web379.uk
Similarly, if you have consented to our collecting and processing of your personal information, you have the right to withdraw your consent at any time. Consent withdrawal will affect neither the lawfulness of any processing conducted by us earlier nor the processing of your personal information executed in relation to lawful processing grounds other than consent.